Regulations and permits

Procedure to carry out guided tours in Donostia / San Sebastián

Donostia / San Sebastián is a destination seeking to provide a top-quality sustainable tourism experience for all those visiting us. A number of different measures are being introduced to achieve this objective.

In the case of guided tours for tourists, a number of criteria have been stipulated which must be met by tourism sector professionals to produce the best possible tourist experience.

These are set out in a Statement of Compliance, a simple measure whereby guides declare they meet the detailed criteria to work as tourist guides in Donostia / San Sebastián.

One of the main conditions is that the tour group cannot contain more than 25 people (excluding the guide).

The timeframe for guided tours is 08:00 h - 23:00 h.

The Local Police will ensure compliance with the conditions accepted, and may impose economic sanctions on anyone who infringes them.

The Statement of Compliance must be drawn up in telematic format (using a digital certificate). 

The processing is delayed for administrative reasons. Sorry for the inconvenience.